Arsenal Home Shirt 24/25

Returns Policy

We accept returns on non-customised items.

Items must be unworn, unused, and in their original condition and packaging. You must request a return within 14 days of receiving your order.

Customised items (e.g., name/number printed jerseys) are non-returnable and non-exchangeable under any circumstances.

We strongly recommend double-checking your sizing before placing an order. If you’re unsure, our team is happy to help — just get in touch.

Once your return is received and approved, refunds are typically processed within 3–5 business days. Depending on your payment provider, it may take an additional 5–10 business days for the funds to appear in your account.

How to Request a Return

If you need to return an item, simply contact our support team with your order number and reason for return. We’ll provide clear return instructions and keep you updated throughout the process.

Shipping Information

We ship worldwide. Your order will usually be dispatched within 1–3 working days, with delivery times estimated at 7–12 working days depending on your location.

If you’ve customised your jersey, please allow an extra 1–2 working days for processing.

All orders include tracking — this will be sent to your email once your item has been shipped.

Shipping rates are calculated based on the weight and destination of your order at checkout.